companies (collectively "HUDWAY", "us", or "we") collect when you
interact with HUDWAY, such as:
- when you visit our Websites (collectively "Websites"),
- when you use our smartphone applications (all our apps collectively "the Apps"),
- when you purchase our hardware device (all our software and hardware products
collectively “the Products”),
- when you subscribe to our newsletter, or
- when you contact our Customer Support.
HUDWAY is the data controller of Personal Information we hold about you.
agree to be bound by these revisions and amendments.
Your Personal Information may be processed in the country where it was collected as well as in other
countries (including the United States) where laws regarding processing of personal information may be
less stringent than the laws in your country. If you do not agree with the terms and conditions of this
services for which you need to provide personal information.
What is Personal Information?
"Personal Information" is information about you that is personally identifiable to you, such
as your name, address, e-mail address, or phone number.
"Anonymous Information" means information that is not associated with or linked to your
Personal Information. Anonymous Information does not permit identification of you.
Anonymous Information, such as basic usage statistics regarding your use of the products and
services offered by HUDWAY, does not by itself identify you to HUDWAY, though such information may
be unique or consist of or contain information that you consider personal.
We collect Personal Information that you submit to us voluntarily through our Websites and your use
of our products and services. We may collect Anonymous Information passively or actively as set out
What and how this information is collected?
If you set up an account while using the Apps, we will collect your contact details such as email
address as well as other information you provide. Please note that you are not obligated to create an
account to use our Apps, however, some features may only be available to users who create an account.
- Shipping details & phone number
If you buy our products or services, we will collect your full name, the name of your company (if
applicable), your postal address, email, and phone number.
- Email, HUDWAY products used, queries, feedback & more
If you request customer support services for our products and/or services, we will collect
Personal Information to enable us to provide customer support services to you, including your name,
email address, and other information as applicable. We may also collect other information about
HUDWAY products you own or Apps you use, such as the serial numbers, date of purchase, order
details, and information related to a support or service issue, some of which might include Personal
- Location data & trip history
If you subscribe to HUDWAY navigation-related Apps and set up an account, HUDWAY may
collect location data from your device as well as the history of your completed trips while using the Apps.
- Any HUDWAY survey info you voluntarily provide
HUDWAY may collect Personal Information through surveys for market research purposes to
gain a better understanding of our customers, to improve our products and services, and to develop new
products and services. The information we collect in such instances depends on the survey, but might
include your name, address, age, information about your use of our services and products and the like
(whatever you submit to us voluntarily).
- Info collected via technologies
As you navigate our Websites, certain Anonymous Information may also be collected passively,
including your Internet protocol address, browser type, and operating system.
regarding the date and time of your visit and the information which you searched and viewed. We use
this Anonymous Information to measure the traffic on our Websites and to help us make our Websites
- COOKIE DATA
A "cookie" is a small text file that is placed on your hard disk by a web
server and is used by our Websites to identify your computer whenever you visit our Websites.
Websites that we may associate with Personal Information that we have collected from you. We also do
it to distingush unique visitors and to customize and personalize our Websites for their visitors.
To disable cookies in your browser, you will need to access its
“Preferences”or “Options” menu. If you choose to disable cookies, some
areas of the Websites may not look or work properly. To learn more about cookies, please visit
- META-DATA THAT WE COLLECT
HUDWAY collects information about the use of the Apps. For example, HUDWAY may
record the frequency and scope of your use of the Apps, the duration of your sessions, information about
the device on which you have installed the Apps, advertisements that you view or click on, your
communications with other users and third parties, and the geographic location of the computer system
that you are using to log-in.
USING YOUR PERSONAL INFORMATION
Your Personal Information can be viewed by authorized people in HUDWAY and our partners in
- Fulfil your orders
We collect and process your Personal Information to perform our obligations resulting
from the delivery of our Products to you.
- Respond to the feedback you send to us
We may use your Personal and/or Anonymous information to address the issues and respond
to feedback you send to us via any of our communication channels.
- Offer you additional information and opportunities
We may also use your Personal Information to contact you via email or push notifications in the
Apps to inform you of our new products and/or services, promotions we may offer, to submit a customer
survey and any other marketing activity. We may also contract third parties to perform our direct
- Collect feedback about our products & services and tailor them
We may use your Personal Information to send you questions and surveys to learn about your
experience with our products and services and whether they met your expectations.
We may also use it to conduct market research, to improve our Apps, products and/or services,
to provide more responsive customer service and to improve our Websites and related communication
If you choose to set up an account with one of our Apps, we may use your location and route
information to create a detailed location history of all of your journeys made when using the Apps. We
use this history to improve the quality of the Apps we offer to you and to all of our users and to improve
the accuracy of our mapping and navigation data. This history is retained by us in accordance with the
- Deliver ads
We may also use your Personal Information to display or send to you marketing and advertising
material when you are using the Apps. For example, HUDWAY may use your location information to
display advertisements for businesses in your close vicinity.
- Conform with legal requirements
HUDWAY may also provide, distribute or disclose your Personal Information to third parties
where HUDWAY reasonably believes that it is required to do so to conform to legal requirements, to
interests of its users or customers.
HUDWAY may also be forced to disclose your Personal Information for the purposes of national
security or other issues of public importance.
HUDWAY may distribute your Personal Information within its affiliate companies, for the
collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and
Your Personal Information and Anonymous Information collected by HUDWAY are stored by
HUDWAY in its central database, on a secure server located in the European Economic Area. This
central database is used by HUDWAY on a "need to know" basis in accordance with this
SAFEGUARDING YOUR PERSONAL INFORMATION
We recognize our responsibility to protect the Personal Information you share with us. We take
precautions including administrative, technical and physical measures to safeguard your Personal
Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and
destruction. However, we cannot fully eliminate security risks associated with Personal Information and
HUDWAY cannot and will not be held liable for any unauthorized access or use of the information you
have supplied to us.
AND REMOVING YOUR PERSONAL INFORMATION
At any moment, you can email us at firstname.lastname@example.org to learn what Personal Information we are holding about you
and how we’re using it. Contact us at the same address to update the information if it’s
incorrect or incomplete, or if you want to restrict the purposes for which we use it, or if you object to it
being processed at all (the latter may require removing all your Personal Information out of our
Upon your request, we will close your account and remove your Personal Information from our
database as soon as reasonably possible, based on your account activity and in accordance with
applicable law. We may retain Personal Information from closed accounts for a certain period of time to
take other actions permitted by law.
These rights are applicable both for EEA residents and for the residents in other jurisdictions. To
exercise any of these rights, please email us at email@example.com.
LEGAL BASIS FOR PROCESSING
If you’re a resident of the European Economic Area, you can contact us at firstname.lastname@example.org anytime to have the legal
basis for collecting and using your personal data explained to you by authorized people in HUDWAY.
Normally, it will depend on the actual Personal information in question, and the context where we collect
PRIVACY OF MINORS
The Products are not intended for use by persons under the age of 16. If you are under 16, you may
not download or use the Products. We do not intentionally gather Personal Information about visitors
who are under the age of 16, and neithere do we collect any age-specific data about our users. If you
become aware that a person under 16 has shared any of their personal information with us without
parental consent, please report us at email@example.com — we will remove such information.
TRANSFER OF BUSINESS ASSETS
In the event that HUDWAY undergoes a change of control or is sold or transferred, or in the event
that substantially all of its assets are sold or transferred to a third party, our Products and services, and
any Personal Information collected by HUDWAY will be among the transferred assets. By using our
Products and/or services, you hereby agree and consent to such transfer or assignment of your Personal
Information collected by HUDWAY, and you further waive any claims that could be made against us in
If you think that the use of your Personal Information is not in alignment with the purpose for which
way we use your Personal Information, we will post a notice on this page. If you object to any such
changes, you must cease using our Products where Personal Information is collected. Continued use of
our Products following notice of any such changes will indicate your acknowledgement of the changes
and agreement to be bound by the new terms.
Last Updated: May 24, 2018.