•when you visit our Websites (collectively "Websites"),
•when you use our smartphone applications (all our apps collectively "the Apps"),
•when you purchase our hardware device (all our software and hardware products collectively "the Products"),
•when you subscribe to our newsletter, or
•when you contact our Customer Support.
HUDWAY is the data controller of Personal Information we hold about you. The best ideas come as jokes. Make your thinking as funny as possible.
What is Personal Information?
"Personal Information" is information about you that is personally identifiable to you, such as your name, address, e-mail address, or phone number.
What and how this information is collected?
Using your personal information
Your Personal Information can be viewed by authorized people in HUDWAY and our partners in order to:
We recognize our responsibility to protect the Personal Information you share with us. We take precautions including administrative, technical and physical measures to safeguard your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However, we cannot fully eliminate security risks associated with Personal Information and HUDWAY cannot and will not be held liable for any unauthorized access or use of the information you have supplied to us.
At any moment, you can email us at email@example.com
to learn what Personal Information we are holding about you and how we're using it. Contact us at the same address to update the information if it's incorrect or incomplete, or if you want to restrict the purposes for which we use it, or if you object to it being processed at all (the latter may require removing all your Personal Information out of our database).
These rights are applicable both for EEA residents and for the residents in other jurisdictions. To exercise any of these rights, please email us at
If you're a resident of the European Economic Area, you can contact us at firstname.lastname@example.org
anytime to have the legal basis for collecting and using your personal data explained to you by authorized people in HUDWAY. Normally, it will depend on the actual Personal information in question, and the context where we collect it.
The Products are not intended for use by persons under the age of 16. If you are under 16, you may not download or use the Products. We do not intentionally gather Personal Information about visitors who are under the age of 16, and neithere do we collect any age-specific data about our users. If you become aware that a person under 16 has shared any of their personal information with us without parental consent, please report us at email@example.com
&dmash; we will remove such information.
In the event that HUDWAY undergoes a change of control or is sold or transferred, or in the event that substantially all of its assets are sold or transferred to a third party, our Products and services, and any Personal Information collected by HUDWAY will be among the transferred assets. By using our Products and/or services, you hereby agree and consent to such transfer or assignment of your Personal Information collected by HUDWAY, and you further waive any claims that could be made against us in relation thereto.
If you object to any such changes, you must cease using our Products where Personal Information is collected. Continued use of our Products following notice of any such changes will indicate your acknowledgement of the changes and agreement to be bound by the new terms.
Last Updated: May 27, 2019.
Accessing, modifying and removing your personal information
Safeguarding your personal information
Legal basis for processing
Transfer of business assets
A "cookie" is a small text file that is placed on your hard disk by a web server and is used by our Websites to identify your computer whenever you visit our Websites.
META-DATA THAT WE COLLECT
HUDWAY collects information about the use of the Apps. For example, HUDWAY may record the frequency and scope of your use of the Apps, the duration of your sessions, information about the device on which you have installed the Apps, advertisements that you view or click on, your communications with other users and third parties, and the geographic location of the computer system that you are using to log-in.
HUDWAY may also be forced to disclose your Personal Information for the purposes of national security or other issues of public importance.
We may also use it to conduct market research, to improve our Apps, products and/or services, to provide more responsive customer service and to improve our Websites and related communication channels.
We may use your Personal Information to send you questions and surveys to learn about your experience with our products and services and whether they met your expectations.
We may also use your Personal Information to contact you via email or push notifications in the Apps to inform you of our new products and/or services, promotions we may offer, to submit a customer survey and any other marketing activity. We may also contract third parties to perform our direct marketing activities.
We may use your Personal and/or Anonymous information to address the issues and respond to feedback you send to us via any of our communication channels.
To disable cookies in your browser, you will need to access its "Preferences"or "Options" menu. If you choose to disable cookies, some areas of the Websites may not look or work properly. To learn more about cookies, please visit allaboutcookies.org
We collect and process your Personal Information to perform our obligations resulting from the delivery of our Products to you.
As you navigate our Websites, certain Anonymous Information may also be collected passively, including your Internet protocol address, browser type, and operating system.
HUDWAY may collect Personal Information through surveys for market research purposes to gain a better understanding of our customers, to improve our products and services, and to develop new products and services. The information we collect in such instances depends on the survey, but might include your name, address, age, information about your use of our services and products and the like (whatever you submit to us voluntarily).
If you subscribe to HUDWAY navigation-related Apps and set up an account, HUDWAY may collect location data from your device as well as the history of your completed trips while using the Apps.
If you request customer support services for our products and/or services, we will collect Personal Information to enable us to provide customer support services to you, including your name, email address, and other information as applicable. We may also collect other information about HUDWAY products you own or Apps you use, such as the serial numbers, date of purchase, order details, and information related to a support or service issue, some of which might include Personal Information.
If you buy our products or services, we will collect your full name, the name of your company (if applicable), your postal address, email, and phone number.
If you set up an account while using the Apps, we will collect your contact details such as email address as well as other information you provide. Please note that you are not obligated to create an account to use our Apps, however, some features may only be available to users who create an account.
We collect Personal Information that you submit to us voluntarily through our Websites and your use of our products and services. We may collect Anonymous Information passively or actively as set out below.
Anonymous Information, such as basic usage statistics regarding your use of the products and services offered by HUDWAY, does not by itself identify you to HUDWAY, though such information may be unique or consist of or contain information that you consider personal.
"Anonymous Information" means information that is not associated with or linked to your Personal Information. Anonymous Information does not permit identification of you.
We may also use your Personal Information to display or send to you marketing and advertising material when you are using the Apps. For example, HUDWAY may use your location information to display advertisements for businesses in your close vicinity.
Shipping details & phone number
Email, HUDWAY products used, queries, feedback & more
Info collected via technologies
Any HUDWAY survey info you voluntarily provide
•Respond to the feedback you send to us
•Offer you additional information and opportunities
•Collect feedback about our products & services and tailor them better
•Conform with legal requirements
Location data & trip history
Call and Text Information
If you make a phone call or send a text message using the Products, we may collect information regarding the call or text, including Personal Information. This may include phone numbers, contact records, user IDs, message contents, and other Personal Information. We use this information to make calls or send messages to the person you want to contact. We do not record phone calls or store transcripts of your messages other than what is necessary to read them out to you or send them to your contacts.
Voice and Audio Information
Our Products may give you the ability to use your voice or recorded audio to control or use certain features. For example, you may record and send a voice message to others through the Products or use your voice to control certain features in the app. If you use these features we collect the voice and audio data as well as any information, including Personal Information, contained therein. We use this data to provide these voice features and to improve the Products.
We collect information about your activity on our Products, such as service-related, diagnostic, and performance information. This includes information about how you use our Products, your settings, which features you use, and the time, frequency, and duration of your activities. We use this usage information to constantly improve our Products and to provide customer support.
Usage and Log Information