We do understand that it's stressful to trust pre-orders and waiting is tiresome, therefore you can opt for a refund. Please contact our support team at firstname.lastname@example.org
to learn the details. That said, each pre-order contributes to the whole production and development process and directly affects the delivery date.
We warrant that the HUDWAY Drive will be free from defects in materials and workmanship for one year from the date of delivery.
We hope you understand that we do not warrant against:
- Normal wear and tear or other cosmetic damage (say, scratches and the like)
- Damage caused by accident, abuse, acts of nature, or other external causes (say, if it's crashed after you drop it)
- Damage caused by modifications or alterations of the device without prior written permission by HUDWAY, including without limitation modifications or alterations by unauthorized service providers (say, if you decide to repair it yourself or ask your friend to do it)
- Damage caused by connections to cables not supplied by HUDWAY (this rarely happens)
- Damage caused by a vehicle and/or mobile device to which the device is connected (this happens almost never).
Learn more about warranty, returns & refunds in our Help Centre