ReservationWhen placing a pre-order for HUDWAY products, you will be required to provide certain information, such as your address and billing information. You can update your information at any time prior to your product being shipped in your account at
store.hudway.co or by sending an email to
support@hudway.co.
PaymentYou will be charged the full price of the products at the time of placing the pre-order. If HUDWAY is unable to commence shipping the products on or before the delivery date specified at the time of making pre-order, you may request a full refund. You will be refunded the full amount at the earliest opportunity.
PriorityHUDWAY will build products according to the order in which the pre-order is received. The order is identified by the order number, which can be found in your account at
store.hudway.co or in the email sent after the order is placed.
Delivery scheduleAlthough we will make efforts to begin delivering products as soon as reasonably practicable, you understand and agree that there may be delays. An estimated time of delivery (ETD) is only an estimate, is subject to change, and HUDWAY does not warrant that it will be able to ship the product by the estimated date. As a result, in the event that a delay arises and the estimated shipment and/or release of the product is not met, HUDWAY is not responsible for any damages that may result from the delay and shall not be obligated to provide any discounts or credits due to any such delays. We will provide you periodical updates with respect to such delivery schedule. If for any reason you decide that you do not wish to continue to wait for your product, you may cancel your reservation by sending an email to
support@hudway.co.